Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dan

Dan

May 28, 2026

5  out of  5
rating by Dan
"Quick and painless quoting for multiple vehicles and properties. Very responsive via email, even when the person I was interacting with was out of office someone else picked it up and took care or me."
Profile photo of Sarah Montavon

Sarah Montavon

May 21, 2026

5  out of  5
rating by Sarah Montavon
"5 stars! Great experience! We worked with Missy to get our home owners insurance and bundle our auto. She was quick to provide quotes and answer any questions we had. What really stood out was her knowledge and patience as we had chosen endorsements thinking it was helping our policy but it was actually putting more liability on us as the homeowner. Missy knows her stuff and saved us money along the way. We really appreciate the time she has taken to help us get the best policy for our needs. Highly recommended!"
We responded:
"Thank you, Sarah, for sharing your great experience with us! It's great to hear how helpful she was and that she saved you money along the way. Congratulations on your new home!"
Profile photo of Patrick Willoughby

Patrick Willoughby

May 19, 2026

5  out of  5
rating by Patrick Willoughby
"I have been with them for a while now and no matter what happens or what questions I have Brooke is a great help! Always has the right answers and always able to help get the right insurance for the right price!"
We responded:
"Thanks, Patrick, for your 5 star review! We are happy to hear that she was able to help you! We appreciate your business! "
Profile photo of Andrea Dailey

Andrea Dailey

May 15, 2026

5  out of  5
rating by Andrea Dailey
"State farm app was down. Called in to make a payment. Kasey took my payment quickly and was very helpful and polite. Been with Tracy Murr state farm for about 8 years now for home, auto, and life. Her office always has always been there for me through my insurance changes/needs."
We responded:
"Thanks, Andrea, for the 5 star review. We're sorry to hear that there was a problem with the app being down but so happy that we were able to assist you over the phone. We appreciate your business! "
Profile photo of Debbie DiVello Tupek

Debbie DiVello Tupek

May 11, 2026

5  out of  5
rating by Debbie DiVello Tupek
"Shannon was a pleasure to work with! Looking forward to working with State Farm for all our insurance needs. We are setup for home insurance and will be adding cars and an umbrella policy. Thank You Shannon for all the information, we look forward to working with you!"
We responded:
"Thanks, Debbie, for the 5 star review! We are happy to hear that Shannon was able to assist you with your insurance and we look forward to working with you again in the future! Thank you for your business!"
Profile photo of Dustin Knowles

Dustin Knowles

May 4, 2026

5  out of  5
rating by Dustin Knowles
"Always excellent customer service from Kasey and all the great folks at Tracy Murr’s office, much appreciated, thanks again!"
We responded:
"Thank you, Dustin, for your review!! Enjoy your weekend."
Profile photo of Alyssa West

Alyssa West

May 1, 2026

5  out of  5
rating by Alyssa West
"I can’t say enough good things about my Tracy and her team. They are friendly, attentive, and always make me feel like a priority. Anytime I’ve needed help, they’ve been quick to respond and incredibly easy to work with. It’s rare to find a team that combines professionalism with such a personal touch—highly recommend"
We responded:
"Thank you, Alyssa, for the 5 stars! Our team appreciates your business! We look forward to working with you in the future! "
Profile photo of Stefany Swick

Stefany Swick

April 29, 2026

5  out of  5
rating by Stefany Swick
"What started out as huge disappointment from 2 other insurance companies, Brooke at the Tracy Murr State Farm office, completely flipped the script. I not only got everything I needed switched over but I was able to hang up, take care of other things, and call back to Brooke who was kind, patient, and very educated! And to add to the incredible experience we got MORE coverage for significantly less than what I was paying. I highly recommend reviewing all of your policies with them!!!"
We responded:
"Stefany, thanks for the 5 stars! We are happy to hear Brooke was able to assist you in taking care of your insurance needs! Thank you for your business!"
Profile photo of Richard Alexander

Richard Alexander

April 16, 2026

5  out of  5
rating by Richard Alexander
"Brooke was a tremendous help! Very responsive and took great care of us. Thank you!"
Profile photo of scott weldy

scott weldy

April 10, 2026

5  out of  5
rating by scott weldy
"Brooke went above and beyond and was very kind to my wife and I. She is a great agent."
We responded:
"Thank you, Scott, for your kind words about Brooke's service! We appreciate your feedback! "
Profile photo of Dan Sharp

Dan Sharp

April 10, 2026

5  out of  5
rating by Dan Sharp
"Very friendly people and I had the pleasure of speaking to Shannon she answered all my questions and got me in and out with no problems"
We responded:
"Thanks, Dan, for your great review! We are happy to hear that Shannon was able to assist you. We appreciate your business! "
Profile photo of Tiffany Bergere

Tiffany Bergere

April 8, 2026

5  out of  5
rating by Tiffany Bergere
"Shannon was so helpful in answering every single question I had and also helped in making sure I got the coverage that matched up with my needs. I am extremely grateful and would recommend that anyone in need of help with insurance reach out and get help from them!!!!!"
We responded:
"Hi Tiffany, We are grateful and appreciate the time you took to leave your review. We're thrilled that Shannon left such a great impression! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon."
Profile photo of James Collacott

James Collacott

April 6, 2026

5  out of  5
rating by James Collacott
"I was completely surprised how easy setup was. All areas that I wanted to know was covered."
We responded:
"Thanks, James, for the awesome feedback. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!"
Profile photo of Ann

Ann

March 30, 2026

5  out of  5
rating by Ann
"Very knowledgeable and quick to respond to all of our questions. Wrote up 3 policies and submitted them. We were in a time crunch and needed in short order. I would highly recommend."
We responded:
"Thank you, Ann, for taking the time to share your experience. We love that you had such a great experience! We hope to become one of your favorites. We appreciate your business!"
Profile photo of Cody Kitahata

Cody Kitahata

March 25, 2026

5  out of  5
rating by Cody Kitahata
"Highly Recommend working with Brooke! She is very knowledgeable and a pleasure to work with."
We responded:
"Cody, Thank you for the awesome feedback. We're thrilled that you had a great experience with Brooke at our location. Please reach out to us with any additional questions or comments! See you soon!"
Profile photo of Rhonda McCalla

Rhonda McCalla

March 25, 2026

5  out of  5
rating by Rhonda McCalla
"Professional, yet personable. Always happy to help. I bundle and love the service."
We responded:
"Thank you, Rhonda, for sharing your experience! We look forward to taking care of your insurance needs in the future! "
Profile photo of Abigail Wilson

Abigail Wilson

March 13, 2026

5  out of  5
rating by Abigail Wilson
"So kind and helpful!"
Profile photo of Joso Garcus

Joso Garcus

February 17, 2026

5  out of  5
rating by Joso Garcus
"Thank you for your service and support. Brooke made it easy to transfer my vehicle from out of state. She went above and beyond to find the right coverage"
We responded:
"Thank you, Joso, for sharing your experience with Brooke! We are happy to hear that she went above and beyond to assist you. "
Profile photo of Shannon Richardson

Shannon Richardson

February 13, 2026

5  out of  5
rating by Shannon Richardson
"We have used Tracy Murr State Farm Insurance since 2020, and have had nothing but top notch service! We typically correspond with Brooke Logan, I can’t say enough good things about Brooke; she’s always on top of things, is extremely knowledgeable, and is always responsive to questions, or needs. It’s rare these days to find customer service oriented businesses, who are professional, knowledgeable, and appreciate their clients, but Tracy Murr State Farm Insurance agency checks all those boxes!"
We responded:
"Hi Shannon! Thanks for your glowing review. We appreciate you and your business! We agree, Brooke does give a top notch experience here in our office! "
Profile photo of kenny teggg

kenny teggg

February 3, 2026

5  out of  5
rating by kenny teggg
"Brooke is a legend of a worker and there's no competition in comparison"
We responded:
"Thank you, Kenny for the 5 star review! We couldn't agree more, Brooke is a legend in our office for sure. Thank you for trusting in us to take care of your insurance needs."
Profile photo of Vicki Reber

Vicki Reber

January 28, 2026

5  out of  5
rating by Vicki Reber
"We can't recommend Brooke and Tracy Murr State Farm enough! From the moment weI reached out, Brooke was incredibly helpful in finding us exceptional rates for our home, auto, and umbrella policies. Her responsiveness was impressive; any questions we had were answered quickly and thoroughly. Not only was she professional, but her friendly demeanor made the process a pleasure. If you're in the market for insurance, definitely consider reaching out to Brooke—she will take great care of you!"
We responded:
"Vicki, thank you for your 5 star review. It's great to hear that Brooke was able to assist you with such professionalism and made the process easy for you. We look forward to continuing to serve your insurance needs."
Profile photo of Michelle Heaton

Michelle Heaton

January 19, 2026

5  out of  5
rating by Michelle Heaton
"Tracy and Kasey are TOP Notch!!! They help you determine the best insurance for your situation and your budget. They not only help you find the right policy the are there for you in a moments notice for any questions or concerns. Insurance can be stressful and they are always there to help!"
We responded:
"Michelle, We appreciate the time you took to give us such a great rating! We truly value your review and are confident we can continue to provide excellent service in the future. "
Profile photo of Sandy Kelps

Sandy Kelps

January 17, 2026

5  out of  5
rating by Sandy Kelps
"When we moved from out-of-state to AZ, we picked Tracy Murr State Farm because of the great reviews—we now feel inclined to rave about this agency ourselves. From the moment we walked into their office, we felt welcomed and appreciated. Shannon took great care of us, helping us obtain multiple policies to meet all of our needs. Do yourself a favor and give your insurance business to them. They are meticulous, friendly, and trustworthy."
We responded:
"Sandy, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We're glad you had a great experience with Shannon and we look forward to continuing to exceed your expectations! See you next time! Welcome to AZ!"
Profile photo of Marina Harris

Marina Harris

January 15, 2026

5  out of  5
rating by Marina Harris
"Thank you Shannon for your help with my new insurance policy. Thanks for saving me money on my home insurance and car insurance."
We responded:
"Greetings Marina, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience with Shannon at our location. We are happy that Shannon was able to save you some money!"
Profile photo of Zachary Morgan

Zachary Morgan

December 18, 2025

5  out of  5
rating by Zachary Morgan
"Brooke is exceptionally knowledgeable and pleasant to work with! She’s the reason I’m with State Farm."
We responded:
"Thank you, Zachary, for sharing your experience with Brooke. We think Brooke is exceptional, too! We are happy that she was able to take care of your renters insurance needs. "